In House Services Mt. Buller Condominiums can arrange in house baby sitting and therapeutic and remedial massage in the comfort of your unit.   Bookings are essential at least 7 days in advance.   We can also provide cots, high chairs and baby bath a fee will be charged for these items.  

Ski & Boardriding School
Please note that there is no creche on Mt. Buller the Bunyips program at the Ski School is available to children 3 to 5 years of age children must be toilet trained, and proof of age and immunisation may be required, due to Government Regulations.   This is a skiing program, not a child care facility, so children attending classes are required to have appropriate clothing, skis, ski boots, and Bunyip ski ticket (which may be purchased in the Village or at Ski School).   There are half day or full day programs available which include ski lesson(s) snacks, lunch & activities. Lesson only tickets are not available for the littlies.   Ski and Boarding lessons are also available for older children & adults details are in winter brochure & website  

Security Deposits
A bond of $500 to $1,000 per apartment is required on or before arrival this is usually a credit card imprint and not charged to the guestís account.   It is refundable within 14 days of departure provided the apartment is left in a clean & presentable state.  Failure to comply will incur a full cleaning fee.  All our apartments are privately owned (by families) and we trust that our guests will enjoy their stay with us, while respecting other peopleís property.   We issue one (1) key per apartment, again a bond of $10 is required for additional keys and will be refunded on check out when keys are returned.  

Unit Contents
All linen, crockery and cutlery is provided together with washing powder, dishwashing powder, washing liquid, hand soap, toilet paper and cleaning supplies.   We do not provide tea, coffee, toiletries, condiments etc.   There are no telephones in units, but there are a public phones located within the Mt. Buller Village, or local calls may be made from our office.  

Ski & Clothing Hire We recommend that ski equipment be hired on the mountain this makes life easier if there is a problem with settings on skis, boots that donít fit, etc.   There are numerous ski hire shops in the Mt. Buller Village and they provide everything including apres boots, snowboards, skis and clothing for adults and children.   We offer a 10% discount at some ski hires for our guests.

Supermarket & shopping requirements Because our apartments are fully self contained, you will probably need to purchase groceries for your self-catering.   There is a small licensed supermarket in the Village, it usually closes at 6p.m.  A fax order service is available with 2 large supermarkets in Mansfield they will deliver your order to your door for $3.30 per box.   Orders can be made through Reception, or  prior to your arrival again this is easier than lugging everything up here!

Resort Entry & Car Parking If you are driving to Mt. Buller you will need to hire snow chains for your vehicle, even if it is a four wheel drive.   Snow chains are required to be carried by all vehicles entering the Resort in winter the fines for failing to do so are pretty hefty, including loss of demerit points, and the Police DO check frequently.   If you forget the chains, they are available at Mirimbah Store at the base of Mt. Buller just before the entry gate to the Resort.   This is also the last available petrol stop there are no service stations past the Resort gate.   There is a Resort entry fee which also covers car parking prices attached.  If your vehicle runs on diesel ensure that you have ALPINE DIESEL mix in the vehicle before proceeding to Buller if you donít, you could find your fuel tank full of glug due to the low temperatures here.   Also, ensure that your radiator has anti-freeze again very expensive exercize if you donít.

Due to parking restrictions, guestsí vehicles are not permitted to enter the Village in winter.   There is a four wheel drive taxi service which collects guests from the car parks situated below the Village, and also from the bus parking area in the Village.   They will transport you & your luggage to your on mountain accommodation and run from 7am each day until midnight (Sunday to Thursday) - 2am (Friday night/Saturday) and 3am (Saturday night/Sunday). This is NOT  a free service. Prices are: to/from village & lodges from all overnight car parks, Andrewís Corner & above $11 Adult single (one way) & $22 return; $7 child single (one way).   A family ticket for 2 adults & 2 children is $28 (one way) & $56 return.  Fare includes 2 items of luggage, skis, boots and poles.   Excess luggage costs $3.50 per item.  

Now we are into the 21st century the gate entry, parking & transfer (4 wheel drive taxi fare) can be paid in one lump sum at the Mirimbah gate.  Hooray, hooray no more fiddling for change in the dark while freezing and trying to load all your goodies on to the taxi.   These tickets, and Lift tickets are also available at Mansfield Visitor Info. Centre (old railway station building) Maroondah Highway left side of road, just before you enter Mansfield from Melbourne.  If you prefer not to drive all the way to Buller, car parking is available at about $13.50 per day in Mansfield through Mansfield-Mt. Buller Bus Lines, phone (03) 5775 2606 it may save you the hassle and expense of chains, anti freeze, etc. etc. and you can catch the bus!!

Dining Out There are many bars & restaurants within the Mt. Buller Village.   Mt. Buller Condominiums does not have a restaurant, but the many bars within the Village are open daily for cosy drinks and snacks.   Should you wish to dine at any of the great eateries on Buller, we recommend you book for evening meals well in advance especially for weekends. Reservations can be made through our office.  

Just in case Mount Buller Medical Centre operates during the entire winter season with medical staff on hand 24 hours a day (for emergencies) and is open during normal business hours. A doctor is on site together with Ski Patrol and Ambulance services.   Visits to the Medical Centre are not bulk billed, so please bring your Medicare card and make sure you can pay at the time of consultation.  We strongly recommend travel insurance and AMBULANCE cover for our guests just in case a trip to the closest hospital in Mansfield (50 km) by ambulance is over $700!!  The air ambulance helicopter service is considerably more and accidents do happen.  

Just on that note, if you are intending to snowboard, please buy/hire/borrow some wrist guards it may save you having to know all about the above paragraph.  

Getting around the Village
Now for the good news -  not much is free these days, especially in a holiday resort, BUT the Mt. Buller Village shuttle bus is!!!  The service runs every day from 8am to 6pm (later on Saturdays) - approximately every 15 minutes and will transport you, your skis, your kids and day pack to Ski School, Village centre and basically anywhere else in the Village ALL FOR FREE!  We usually train the bus drivers to stop outside our various apartments (although the designated bus stops are close to all accommodations) because we all have skis, kids, etc. etc.  This service will not carry passengers with luggage (you have to pay for that).

Other stuff Check in time is 4pm and check out is 10am.  Donít despair, we have luggage storage facilities if you arrive early, or want to ski and play before you leave a fee may apply for this service.  We also have public toilets on the premises where you can change out of your ski gear before you leave we donít expect you to travel home with a wet behind and soggy socks!  You will need to book your taxi back to the car park, and we are happy to do this for you at our office.  

For those of you who prefer not to drive
Should you choose not to drive there are other options.   Mt. Buller Ski Express travels to and from Buller every Wednesday, Friday & Sunday from Tullamarine Airport & CBD Melbourne phone 1800 800 905.   APT offer transport to & from Buller daily from 7am & return 8.30pm including overnight stays phone 130 655 965.   Buller Bullet Daytripper offers daily travel to Buller, including transfers phone 1800 355 565.   A snow limo service is available through Mansfield-Mt. Buller Buslines, phone (03) 5775 2606.  

Anything else? If youíre not asleep by now, we hope this information may be of some help to you. If you need further information,  please phone, fax or Email us or check out the Mt. Buller winter brochure, and web sites.  

All care and a great deal of time has been taken in preparing this guide, however, no responsibility will be taken for errors or omissions.  

Details may be subject to amendment without notice.